Intent
RE/MAX Real Estate Centre Inc. provides accessible information and communications for persons with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its associated regulations. This policy sets out the standards for providing accessible information and communications.
Statement of Commitment
RE/MAX Real Estate Centre Inc. is committed to providing an accessible environment for all clients, employees, job applicants, suppliers, and visitors who may enter our premises, access our information, or use our services. As an organization, we respect and comply with the requirements of the AODA and its associated regulations. We strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created. The company ensures that persons with disabilities are provided with equal opportunities. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence.
Definitions
Accessible formats: Include but are not limited to large print, recorded audio and electronic formats, braille, and other formats usable by persons with disabilities.
Communication supports: Include but are not limited to captioning, alternative and augmentative communication supports, plain language, sign language, and other supports that facilitate effective communications.
Guidelines
RE/MAX Real Estate Centre Inc. strives to provide information and communications to all persons in a format or manner that meets their needs. The company provides or arranges for the provision of accessible formats and communication supports for persons with disabilities upon request. This includes but is not limited to the company feedback process and all publicly available safety and emergency information, such as evacuation procedures and floor plans. The company also ensures that its website and web content meet the standards required by the Integrated Accessibility Standards regulation (IASR) to facilitate accessible information and communications online .
The public is informed of the availability of accessible formats and communication supports by website and posted statement. Requests for accessible formats or communication supports should be submitted to HR Department by email at info@remaxcentre.ca. The company consults the person making the request to ensure a suitable format or communication support is provided. Accessible formats and communication supports are provided in a timely manner and at a cost no more than the original format.
Exceptions
These standards do not apply to:
Unconvertible Information or Communications
Information or communications are classified as unconvertible where it is not technically practicable to convert them, or the technology required to make the conversion is not readily available. If RE/MAX Real Estate Centre Inc. determines that information or communications are unconvertible, the company explains why to the person who made the request and summarizes the information or communications for them.
Training
Training is provided to employees, volunteers, those who participate in the development of company policies, and any other person who provides goods, services, or facilities on behalf of the company. Training is provided on the accessibility standards found in the IASR and on the Human Rights Code that is appropriate for the duties they complete while at work.
RE/MAX Real Estate Centre Inc. provides training as soon as practicable. Training is provided to new employees, volunteers, agents, and contractors during orientation and at renewal/request. Revised training is provided in the event of changes to legislation, procedures, policies, or practices. The company keeps a record of training that includes the dates training was provided and the number of employees who attended the training. Where required, retraining is provided to ensure compliance with the company’s policies and procedures.
Last updated January 2025
